FAQs & Shipping info

• About us
  We are a small and independent beauty brand.
  PinUp & Vintage inspired, with modern standards and quality.
  Our level of products can be used by professionals and makeup enthusiasts alike.

• Cosmetics production
  Cosmetic products are locally produced in Israel by a highly professional laboratory approved by the Israeli ministry of health.
  Each cosmetic product and shade is developed especially for us and is made in small quantities since we are a staring and self financed business.

• The owner
  This store is owned by Dafna Bar-el, a professional make-up artist and hairstylist with 10 years of experience in the field.
  It's operated by Dafna with help from her spouse Eylonzo.
  Thank you for choosing to support a small and female owned businesses!
  
  
• Shipping
  We offer worlwide shipping!
  To see shipping options and rates to your country simply begin the checkout process.

• Order fulfillment times
  Most of our orders are currently fulfilled by a USA based fulfillment center. This means faster fulfillment times and very fast USA shipping times.
  Certain orders that require more attention might still be personally fulfilled by us (like D Pin-Up Kit), in that case fulfillment time might be up to 1 week.

• Estimated shipping times once order is out for delivery -
  

  USA - USPS	Usually up to 1 week
  Europe - Tracked	2-4 weeks - Depending on your local courier
  Rest of world - Tracked	2-7 weeks - Depending on your local courier
  DHL Express	2-5 business days

• Local Customs & Taxes
  Please be aware that some countries may charge import taxes or customs fee for your order. The shop is not responsible for that and any fee requested by your local authorities or couriers, should be payed upon receiving the package.
  There has been a lot of changes to these laws lately, especially in the UK and in Europe so make sure to check what your local regulations are before placing your order.
  
  
• Retruns & exchanges
  We do not offer returns or exchanges for cosmetic products.
  Please contact us if the product arrived damaged in any way.

• Vegan & cruelty free
  Our products are completely vegan & cruelty free!
  Approved by Vegan Friendly-